Tanzania airports score triple win at ACI Africa Awards

By Business Insider Reporter

Tanzania’s two major international gateways have secured three continental aviation awards, strengthening the country’s airport credentials as investment in technology, governance and passenger services becomes increasingly important in the competition for airlines and international travellers.

Julius Nyerere International Airport (JNIA) and Kilimanjaro International Airport (KIA) received the honours at the Airports Council International (ACI) Africa 2026 awards in Abuja, Nigeria, on September 22.

JNIA, Tanzania’s principal international gateway, collected two awards after finishing second in the Governance and Innovation and Transformation categories among airports handling between two million and five million passengers annually.

Kilimanjaro International Airport took first place in Stakeholder Integration among airports handling fewer than two million passengers a year.

The Tanzania Airports Authority (TAA) said the recognition reflected continuing efforts to strengthen good governance, innovation, operational efficiency, stakeholder cooperation and passenger services.

The awards are significant for Tanzania as the country seeks to strengthen aviation connectivity alongside growth in tourism, trade and investment.

Airports are increasingly more than transport infrastructure. Their efficiency can influence airline operating decisions, passenger experience and a destination’s attractiveness as a tourism and business gateway.

ACI Africa says its Passenger Facilitation and Readiness Excellence Awards recognise airports demonstrating excellence in areas including governance, stakeholder collaboration, process optimisation and innovation, with an emphasis on making passenger journeys more seamless, efficient and resilient.

JNIA builds continental profile

The two awards add to JNIA’s growing international profile.

Located in Dar es Salaam, the airport serves Tanzania’s largest commercial centre and acts as a key gateway for international business travellers, tourists and cargo.

Its recognition for governance points to the importance of airport management structures as passenger volumes and operational complexity increase, while the innovation and transformation award highlights the growing role of technology in improving airport processes.

Digitalisation has become an increasingly important competitive factor for airports globally, covering areas ranging from passenger processing and operational coordination to security and information management.

For airlines and passengers, the practical test of those investments is whether they translate into shorter processing times, more reliable operations and a smoother journey through the airport.

JNIA’s latest ACI Africa recognition follows another major accolade this year. The airport was named Africa’s Leading Airport 2026 by the World Travel Awards, retaining the title it also won in 2025.

Kilimanjaro recognised for partnerships

KIA’s first-place finish in stakeholder integration carries particular significance because of the airport’s role as one of Tanzania’s principal tourism gateways.

The airport serves the northern tourism circuit, providing international access to some of the country’s major tourism destinations and supporting the broader hospitality and travel value chain.

Effective airport operations require coordination among airlines, immigration and customs authorities, security agencies, ground handlers, tour operators and other service providers.

ACI Africa’s 2026 awards place stakeholder integration among the core areas used to recognise airports improving passenger facilitation and operational readiness.

For KIA, stronger coordination among those players can have wider economic implications because international visitors arriving through the airport feed directly into hotels, tour companies, transport businesses and other tourism-related enterprises across northern Tanzania.

Competition shifting to passenger experience

The recognition comes as African airports face growing pressure to improve efficiency and passenger experience while investing in technology and operational resilience.

ACI describes itself as the global association representing commercial service airports, with its work focused on professional standards in airport management and operations and on developing safe, secure, efficient and environmentally responsible air transport.

Passenger experience has consequently become an increasingly measurable component of airport competitiveness. ACI’s Airport Service Quality programme, for example, benchmarks airports using passenger feedback to identify service gaps and compare performance with peers.

For Tanzania, the three awards offer international recognition of improvements at its two major gateways.

The bigger commercial challenge will be translating that recognition into consistently better passenger experiences and efficient operations as traffic grows.

If improvements in governance, technology and stakeholder coordination continue to reduce bottlenecks and improve service reliability, the benefits could extend beyond the airports themselves – strengthening the infrastructure supporting Tanzania’s tourism, trade and investment ambitions. One useful follow-up for a stronger business analysis would be to add JNIA and KIA passenger-growth figures for the past five years, international airlines/routes added since 2024, and planned airport investments. That would show whether the international recognition is being matched by measurable commercial growth.